With this Platform functionality it allows us to view the status of Live Streaming and in turn be able to receive notification via email to one or more email addresses.

The Monitor varies between 3 different status, online, warning and error. Each status change is notified by email if the user so requires.

1) Online

When it is in this status, it indicates that the signal is being received correctly, so if there are 2 iterations without error after having previously detected an error, it is considered recovered (online)



2) Offline

It shows us that the signal sent to the platform is not being received correctly, its operation is based on the fact that if it is 60 seconds without receiving any segment in any quality it is considered offline

3) Warning

It shows us if there is an error or lack of consistency from the encoding point to the platform at the moment of having a Warning alert, the following is validated:

1. Resolutions

2. Bitrates

3. Data Intermittence

4. Publishing Points

Monitoring criteria

Some of the monitoring criteria to change the corresponding statuses are listed below:

All zones marked in Platform / CDN must be published.

All Profiles are published in all areas.

The last two segments of each quality are consecutive (correlative).

Segment alignment between grades.

The mediapackage product, where there is redundancy of origin. This solution does not have a monitor

3 Iterations with some error is considered an error and 2 without any error is considered online. The duration of the iterations will depend on the duration of the published segments, that is, in case a client publishes HLS and 4-second segments, the iterations will be every 4 seconds.

This functionality is available to all Platform accounts at no additional cost. Any questions or comments do not hesitate to write to us.

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