Mediastream

Your analytics dashboard shows numbers. But can it answer "Which live streams had the lowest audience retention last month, and from which countries?" — in plain language, in seconds?

Connect your AI tools to Mediastream Platform via MCP

We show you how to edit VOD content previously created in platform

Editing a media previously created in platform

Customers: Federation

Sending Markers using Ad Replacement as auto support

Discover this new feature available for your VOD content.

Media: Multiaudio (discrete audio tracks)

Here's how to upload subtitles to your VOD content

Media - Upload Subs

Player: Picture-in-Picture

Todo lo referente a las analíticas de CDN

Analytics Now / CDN

Next - Link Media

Here's how to use the groups in the search criteria.

Analytics - Group assignment in the search criteria

See how to use this format to embed platform's content in third party sites.

oEmbed

Media: AOD (Audio On Demand)

Keep Watching

The easiest way to visualize your event analytics

Analytics Now / Event

Here is this module of platform analytics available for OTT subscription and/or registration customers

Analytics Now / Customer

Here's how this analytics submodule works

Analytics Now / Audience

Here's how to set up Closed Access for your VOD content with the latest Access restrictions update.

Restriction to your account content with Closed Access 2.0

Get to know all the new improvements this module brings to control access to your content.

Access Restrictions 2.0

Here is this useful feature to highlight messages via chat to the audience of your event

Next: Highlight Message

Here is a description of how this feature of NEXT works.

Next: External User

We show you an overview of the module, available only for account administrators.

Settings Module: API and Tokens

Get to know all the metrics for your CDN distributions

CDN: Realtime Analytics

Permalink

Get to know this functionality to expand the quality of your events

Live Shopping (Next)

We show you how to configure this player for your AOD and Audio Live content.

Audio Player: Radio Standalone

Audio Player: Radio

Customize your radio and podcast publications in a practical and efficient way.

Audio Player

Settings module: Webhooks

Here we show you how to easily use this tool in platform

Settings module: Custom Attributes

Te indicamos como utilizar esta herramienta

CDN: Certificates

Get to know this module that will make your work easier when organizing your content.

Show module

We tell you about this exclusive feature of your AOD-VOD content

Content availability

Everything you need to know about this option

Settings module: Media Options

We show you the way the thumbnails work and how to assign them manually in media

Media: Thumbnails

Media: Add Track

How to audit all events generated from API requests in platform

Audit

Create different products to sell on your OTT, selecting specific prices and access to platform content.

Settings module: Products

We show you how to integrate your account with the OPTA sports statistics service.

Module Settings: OPTA

We show you how to connect your social networks with Mediastream platform

Settings Module: Integrations

Live Audio Signal

Renditions Rules

Example to use the Metadata API for inserting songs for the streaming audio player

Live Audio Metadata API

This article instructs how to share content on social media directly from the cut made in Live Editor.

How to share content to social networks from Live editor?

This document explains in a simple way the different options of the Live Editor module

Live Editor module

Do you want to know your registered users? Check this article to know our Customer Module

Customers module

Player Video Keyboard Shortcuts

In this procedure, we will show you a step by step that will allow you to send RTMP publications via Platform

Publish RTMP via Platform

Playout

This article describes how to apply a multi-DRM solution with Platform.

VOD content with DRM on Mediastream Platform

Analytics: Criteria

It is the automatic generation of a subtitle from the audio of a video using Machine Learning.

Subtitle generation with Speech to Text VOD

Live input Monitor helps us to check the status of the publication.

Live Streaming Monitoring with Live Input Monitor

Apply templates to videos with images and text to upload to Facebook, YouTube and Twitter.

Video Template for Social Networks

How to configure Mediastream Platform and the ecosystem to identify the traffic generated by ISP's users who watch video

Indentify Mediastream traffic generated by ISP's users

We show you the step by step of how to use this function.

Live Restreaming

How can I create a watchfolder?

We show you how the different Access Restrictions options work to apply to your content in general.

Access Restrictions for your content

We show you how to apply this type of restriction to your Online signal

How to apply Closed Access to a Live signal

Now you can copy and paste information without using a combination of commands

Copy information to clipboard with just one click

How easy it is to display your own logo on the player! We show you how to do it.

Logo configuration in the video player

Integrating MUX into the Mediastream Platform player

We show you how to create a unique or recurring schedule on your live signal.

How to set up a Live schedule

In this document you will see how to apply a blackout in an event configured over your live signal.

Live: How to configure Blackout in a Schedule

We show you how to set up Closed Access for your VOD content

How to apply restriction to your account content with Closed Access

Easily configure those media that under no circumstances should appear with advertising.

Media: Share media without ads.

How to easily add overlay advertising to your media

Ads: Media overlay

This article explains the use of the Live streaming module for video and audio, with all the steps you need to know to set it up.

Live Module

This article explains what it is for and how to use the Media module options.

Media Module

This article explains what it is for and how to use the options in the Ads module.

Ads Module

Learn how to use Live Editor to make Live-to-VOD cuts and share on Social Media in minutes

Share content on Social Networks with Live Editor (Online Clipping)

How to integrate platform with Youbora Analytics

This article explains in detail the use of video player settings

Player creation and configuration

How to integrate the platform with Analytics ComScore Tracking

AI Assistant

Mediastream Player Google DAI

Integrations - Mailchimp

Live Editor Pro

Manage the programming of your Live and Media content in a very fast and efficient way

Fast Channel

We invite you to explore and make use of the new tool that Platform has made available to you

Reels

OTT Subscription Cancellation Form and Analytics

Luis Ahumada

Dario Castro

Edwin Pavon

Here you can find simple articles explaining how Platform works.

Platform Documentation

Explanation of how to use our player to be compatible with AMP.

Video Player with AMP support

We explain how to relate content to a vod and thus apply a form of automatic reproduction.

Set up Post Video for a Vod

Explanation of how to use HLS URLs to access time spent in a live streaming.

Time Shifting DVR

How to Insert the Mediastream Player in Facebook Instant Article

This tutorial describes how to display related content in the player at the end of content playback.

Player (Eng)

Create your own events and landing in a simple way

Next module: Event

We explain how to use Ad Replacement (Stitching), its advantages and limitations.

SSAI Ad Replacement Live (stitching)

Live (Eng)

Everything you need to know to create and manage playlists in platform.

Playlists

How to add Midroll ads easily to your VOD content

Media: AD Marker for Mid-roll

Here's how to display animated previews of Mediastream Platform videos on your website

Preview animated videos on your website

Here’s how to use this AI tool with your content.

Use of MoAI in Media

Media (Eng)

Status Page

API Developers

No tickets or conversations found

Try selecting a different creation date range.

Tickets and conversations you've started through the messenger will appear here.

No tickets or conversations created by you

Try using different keywords or checking for typos.

Try selecting a different update date range.

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

No conversations found

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Conversations and tickets in {topic}

Conversations and tickets in {topic} // {subtopic}

Volume, requesters and topics for your company.

Insights

Top requesters

AI topics

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

Search

Skip the search. Describe what you’re trying to do and get a grounded answer.

Browse articles and guides in this topic.

Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.