From platform it is possible to have auto-support campaigns with clips loaded on it, even when these have ended inside the ad-server, to do so you must follow the following steps:
- Enter the Ads Module
- Once inside the module, generate a new Ad, ideally naming it as Auto support, this in order to be able to identify it more easily when loading it into the live-stream, in addition, generate an Ad Replacement type campaign,
- In the Tags section, in the Ad decision server field, you must enter a value of zero (0), additionally, upload the clip related to the auto support campaign in the Video Loop field.
After these steps you must change the status of the ad to published and save the changes made.
- To load the ad campaign just go to the live where you want to show it, and in the Ad Insertion section select the generated Ad, in this case Auto support.
This configuration responds to the pulses sent to the elemental and will run the loaded video clip instead of the ad server campaign.
To consider
Sending ads by this method does have a cost, although it is lower, because the ad server is used as such to send the loaded video loop.
The duration of the loaded campaigns must be considered when sending the pulses.
If you have any other questions, feel free to chat with us.
Att: Mediastream team