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Frequently Asked Questions
How to activate 2-step authentication
How can I configure a signal or a video to start in mute so that the user can activate the sound manually?
Can I upload audios from watchfolder to Mediastream Platform?
Can Elemental receive live signal through the network interface by UDP?
How to protect a live signal by using tokens - Closed Access
In Mediastream do we use the HLS protocol?
Mediastream Platform: Full Access Token
I uploaded a media a couple of minutes ago, why don't you have any views yet?
Can I use Vast to set up Ads?
Why is autoplay not working in the mobile device browser?
How do I configure autoplay on a player?
How can I remove Ads in videos that have it applied by default?
Can I use VPAID instead of VAST to set an Overlay in Ads?
Live | What is the time limit for a recording using the Start Recording option in Live?
Mediastream Platform | Why can't I access all the modules and options in Platform?
Media | Why can't a media be played from abroad if it does not have any restrictions applied?
Media | Why can't I see all the media?
Media | How do I download media from Platform?
Media | Can I apply geoblocking of medias by category?
Settings | Can I share content from a watch folder to social networks using Social Integrations?
Elemental Live | How do I get my API Key from the Elemental?
Elemental | Why can't I connect to my Elemental from another network?